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You create your designs on our website, save them to ‘my products.’ Create a store on our platform. Connect your Shopify store and your Contrado products should appear in your Shopify CMS.
Customer orders from your Shopify site, order details are automatically transferred to us so we can manufacture and fulfill your order.
Your customer receives a package with your beautiful designs, within days of ordering. Your brand is the only branding they see.
Currently we only offer store integration and drop-shipping for Shopify users. If you use another e-commerce platform, we would love to hear from you; we plan to expand our offering in the future.
Create a Shopify account on the Shopify site.
Create a Contrado account here.
You may need to apply to upgrade your account to a drop-shipping account.
It’s really easy to create products and a store on the Contrado platform. Head to ‘my stores’ within your account to get started.
For a full guide on how to create a store and post products for sale, see our store guide.
Make sure you create your store on the domain in the correct territory so that pricing in your Shopify store is synced. If your Shopify store is priced in USD, you like need to create your store on Contrado US. Similarly, if your Shopify store currency is GBP, you should create and sync your store on Contrado UK.
Your Contrado Store does not need to be made public, you can have this set to private if you prefer. Public stores are only available to sellers. If you are just a drop-shipper and not a seller, only a private store is available.
Head to the drop-ship tab in your Contrado account.
Input the URL of your Shopify store (https://forexample.myshopify.com) and click 'Submit URL'. The application does not work with a custom domain.
Press the install app button and the app will install to your Shopify account (you’ll be asked to login to Shopify if you’re not already).
Following the successful installation of the app, head to ‘my stores’ in your Contrado account. If you haven’t created a store yet, you’ll need to do so.
Then click sync on your chosen store and the integration is complete. Syncing your Contrado and Shopify store is only ever necessary once - when you connect both stores for the first time.
You will be given the option to auto-publish on your 3rd party live store. When enabled, products added to your Contrado store go straight to your live, published store on Shopify. When disabled, products added to your Contrado store are only on the admin panel/in draft on your 3rd party store and need to be 'made available'.
Some 3rd party stores only allow three product options to choose from. We will automatically select the first 3 options if there are more than three.
This process can take quite some time depending on the number of products in your Contrado Store.
When a customer orders from your Shopify store, their order details will automatically be sent to us and an order will be generated.
Once this order is generated, we’ll send you a link so that you can complete payment for your products.
Once we’ve received payment from you, we’ll start production and ship the order directly to your customer.
We will not start production of your order(s) until we have received payment in full.
We’ll offer automated payments via PayPal soon.
Once your Contrado store is connected to your Shopify website, any orders of Contrado products that you receive will create orders on our system.
The design details will be sent straight to us, based on the designs you posted for sale in your synced Contrado store.
The billing details will be your details, taken from your account. Production won’t start until payment has processed. If you haven’t connected a PayPal account, you’ll be sent a payment link by email.
The shipping details will be transferred from your Shopify order, they will be the details your customer input at the checkout on your site.
See the following link for further information on our manufacturing and shipping processes.
If you cancel an order on Shopify, a cancellation request will be sent to our system. If the order is ‘in the waiting list’ or less than 30 minutes old, then the order will be cancelled. If the order was placed more than 30 minutes ago or is ‘in progress’ then we cannot accept the cancellation and we will ship the product directly to the billing address. You will receive notification in this case.
Head to the branding tab in your account to add your branding assets.
Add your logo and brand name here, these will appear on the order summary and packing label to your customers.
Once an order is placed, there is little or no opportunity to make changes to the order, please ensure products are as you want them before posting them for sale.